1001-02: CompTIA A+ Certification, Part 2 of 13: Best Practices

with experts Chuck Nailen, Brian Ferrill

In this course for the CompTIA A+ 1001-1002 exam, we will be looking at the various hardware and software tools that an A+ technician should be able to use. Then we’ll be looking at Electrical Safety, what are the best practices and tools you should use. Then we’ll cover what you need to do as an A+ technician to control your company’s impact on the environment. Then we’ll cover at issues of professionalism and Communication. As an A+ technician, you will find there will be many times you need to deal with angry customers.

Beginner | 1h 40m | February 28, 2021


Course Outline

Chuck Nailen

Chuck Nailen has been providing classroom training for more than 16 years. He does training for in department-supported CompTIA curriculums, Microsoft curriculums, and Department of State (DoS) proprietary platforms in support of SAIT and DoS programs. He holds many certifications including National Career Readiness Certificate-Gold Level, MCSA, MCT, MCITP, MCTS, and others.

Brian Ferrill

A lifelong fascination with technology led a varied career in technology. I have over 20 years of experience supporting end users, and small businesses. On top of that, I have been an Information Technology instructor for Edmonds Community College, where I instructed on CompTIA’s A+, and Network+ material. During that time I created curriculum for not only those courses, but also for CompTIA’s Security+ certification. I currently hold the following certifications: A+, Network+, Server+, Cloud+, and Project+.

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