Meet Our Experts

Chuck Nailen

Chuck Nailen has been providing classroom training for more than 16 years. He does training for in department-supported CompTIA curriculums, Microsoft curriculums, and Department of State (DoS) proprietary platforms in support of SAIT and DoS programs. He holds many certifications including National Career Readiness Certificate-Gold Level, MCSA, MCT, MCITP, MCTS, and others.


CompTIA A+ Cert, Part 08 of 13: Troubleshooting

In this course, we’ll talk about how to troubleshoot with a user about what the problems they are seeing on their computer. For each area of computer hardware, we will talk about some of the issues you might run into as a technician, and how they ca...


CompTIA A+ Cert, Part 07 of 13: Security

In this course we’ll talk about corporate security policies and filing security incident reports. We’ll also cover strong password and other common security policies and how to educate user about them. Also covered are ways to keep workstations sec...


CompTIA A+ Cert, Part 06 of 13: SOHO, Mobile, and Printers

In this course we’ll start out by talking about SOHO networks. SOHO is an acronym for Small Office Home Office. We’ll cover many of the considerations you must consider when setting up a SOHO network. Next we’ll cover laptops including parts, perform...


CompTIA A+ Cert, Part 05 of 13: Networking Technologies

In this course you will learn about various types of Network Media, Network Cables, and Network Connectors. In addition, you will learn about Wireless Networks and what is used to connect them. After learning about types of Networks, you will be in...

A+CompTIAHardwareWindows 2012

CompTIA A+ Cert, Part 04 of 13: Windows and Environments

In this course, we will take a look at what is Virtualization, Types of Virtualization, and Windows Client Virtualization Solutions. Next we’ll look at the Windows System Requirements, Hardware Compatibility and Boot Methods. Moving on we will look...

A+CompTIAHardwareWindows 2012

CompTIA A+ Cert, Part 03 of 13: PC Components

In this course, we will take a look at installing and configuring display devices, as well as how to select a display. Then we will take a look at Standard Device types, along with many different types of devices. Next we will take a look at the dif...

A+CompTIAHardwareWindows 2012

CompTIA A+ Cert, Part 02 of 13: Best Practices

In this course, we will be looking at the various hardware and software tools that an A+ technician should be able to use. Then we’ll be looking at Electrical Safety, what are the best practices and tools you should use. Then we’ll cover what you ne...

A+CompTIAHardwareWindows 2012

CompTIA A+ Cert, Part 01 of 13: Fundamentals

In this course we will start looking at the basics hardware components, including various Display types, different Input Devices, External Devices, Hard Drives, and many other items. I’ll show you how many of these devices are used. We’ll look at var...

A+CompTIAHardwareWindows 2012

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