Effective Date: May 24, 2018
Who We Are
The data controller for the information you provide or that we collect on LearnNowOnline.com is:
LearnNow, LLC (dba LearnNowOnline)
10250 Valley View Rd Suite 135
Eden Prairie, MN, US
Where This Privacy Statement Applies
This Privacy Statement applies to use of public portions of learnnowonline.com and registered users of LearnNowOnline online subscription services (collectively, “Services”). This policy does not apply to information that is collected by any third-party website or services that you access through the Services.
In this Privacy Statement, to “process” information means to perform any operation on the information, whether or not by automated means, such as collection, recording, organization, storing, adapting, use, disclosure, combining, erasing or destroying.
The Information We Collect About You
For each visitor to our website, our web server automatically recognizes only the visitor’s domain name, but not the email address.
When you use the Services, we collect the information you give us when using the Services. This includes:
- When you create an account, you provide us with at least a user name and password, business information, such as name, business name, business address, email address, business phone number, and any other information that you provide us.
- When you participate in surveys or focus group, you give us your insights into our products and services.
- If you contact our customer success team or fill out a support ticket, we collect the necessary information you give us in order to satisfy your request.
We receive information about you from others, including our vendors, our Service Providers, and Resellers and our other business partners. We also receive information about you from the third parties that help us operate the Services, such as for fraud detection, digital forensics, and similar functions.
When you use the Services, we collet information about which features you use and how you use them and the computer, tablet or mobile device that you use to access the Services.
We may collect other information when you give us permission at the time of collection, such as when you purchase a subscription online.
Payment Processing. We use a third party payment service (“Payment Service”) to process credit card payments for all our subscriptions. When you provide credit card information on the site, that information is sent directly to the Payment Service. LearnNowOnline does not have access to your full credit card number and does not store such information in its own systems. You acknowledge and agree that any Personal Information that you provide in connection with such credit card payments will be transmitted directly to the Payment Service. Information transmitted to the Payment Service is encrypted using the Transport Layer Security (TLS) protocol before it is submitted over the Internet. The Payment Service is required to comply with all applicable privacy and security laws and the rules and regulations issued by the credit card companies, however, LearnNowOnline is not responsible for the Payment Service’s failure to comply with such laws, rules and/or regulations. Privacy statement from Payment Service.
(1) Strictly Necessary Cookies — These are cookies that are required in order for our site to operate properly. They include, for example, cookies that enable you to log into our site or enable you to check out of our online store.
(2) Performance Cookies — These are cookies that allow us to recognize and count the number of anonymous visitors and to see how visitors move around our website when they are using it. This helps us design our website so you get access the information you need quickly and easily.
(3) Functional Cookies — These are cookies that allow us to recognize you when you return to our website. This enables us to personalize our content, greet you by name and remember your preferences.
Information we collect using cookies is used solely by LearnNowOnline. We do not give, sell, or share this information collected by cookies to any third-party company, organization, or individual. Visit the Privacy Preferences Center to adjust your cookie settings.
How We Process Information
LearnNowOnline processes personal data:
- To set up and maintain your account;
- To communicate with you;
- To prevent misuse of our systems;
- To protect our rights and property;
- To operate, manage, secure and improve our Services;
- To complete transactions requested by you;
- To help us improve our customer success services.
How to Delete Your Email Address from Future Emails
To remove your email address from our mailing list, simply click this link and follow the instructions or email us at email@example.com and type REMOVE in the subject line of your reply. Or you can call us at 1-800-578-2062 or 1-952-943-1363.
How to Correct or Remove Your Account Data
The easiest way to correct or delete certain personal data that you have provided to the Services is to log in to your account and enter the necessary changes in your profile settings. If you have additional questions regarding the correction or deletion of the personal data we hold about you, please contact us at firstname.lastname@example.org. Please be reminded that we will review your request but may be restricted in our ability to change and/or delete all your personal data.
How to Receive a Copy of your Account Data
If you would like to know the personal data that LearnNowOnline maintains about you, please contact us in writing using the contact information below. If you are a registered user, you can review certain personal data that you provided to LearnNowOnline by logging into your account. If you are not a registered user, LearnNowOnline may take reasonable steps to verify your identity before providing access to personal data.
Information Sharing and Disclosure
From time to time, we make our customer email list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your email address with other companies or organizations, please let us know by emailing us at email@example.com, calling us at 1-800-578-2062 or 1-952-943-1363, or writing us using the contact information below.
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events, or mailings from other reputable companies. This list only applies to customers of our products or services. You can, however, have your name removed from our mailing list by emailing us at firstname.lastname@example.org, or writing us using the contact information below.
Protection/Security of Account Data
We take precautions intended to help protect personal data that we collect and store. For example, we protect the information transmitted from your browser to the Services using Secure Sockets Layer (SSL) software or similar encryption technology. Any transmission is at your own risk. We expect that you will use appropriate security measures to protect your information.
Users Outside the US. LearnNowOline is headquartered in Minnesota, and in order to provide the Services to you we must transfer your data to the United States and process it there. By visiting or using our Services, you consent to storage of your data on servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of you data in and to the United States or other countries by LearnNowOnline and its processors.
If you believe that information you provided to us is no longer secure, please notify us immediately at email@example.com or by calling us at us at 1-800-578-2062 or 1-952-943-1363.
Because of the nature of our business, our services are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact notify us immediately at firstname.lastname@example.org.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
c/o Data Processing
10250 Valley View Rd, Suite 135
Eden Prairie, MN 55344