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Jon Buck

Jon Buck is an IT Professional specializing in infrastructure knowledge and learning. He has worked for several large scale IT organizations at various levels. Jon has a background in technical writing, instructional design, portfolio management, and UX/UI design.


ITIL Service Management

ITIL stands for Information Technology Infrastructure Library and it is a service management strategy that gets everyone in your organization on the same page regarding the services you provide. ITIL provides you with frameworks, processes, and best ...


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