Learn your way! Get started

N10-008 CompTIA Net+, Part 7 of 7: Network Troubleshooting

with expert Patrick Loner

Watch trailer

Course at a glance

Included in these subscriptions:

  • Dev & IT Pro Video
  • Dev & IT Pro Power Pack

Release date 10/12/2022
Level Advanced
Runtime 1h 7m
Closed captioning N/A
Transcript N/A
eBooks / courseware N/A
Hands-on labs N/A
Sample code N/A
Exams Included

Enterprise Solutions

Need reporting, custom learning tracks, or SCORM? Learn More

Course description

This course is a part of the CompTIA Net+ body of knowledge focusing on the N10-008 Exam. This course covers the tools and methodologies to troubleshoot network issues.


This course assumes the user has some experience with computer hardware, software, and understands the concept of a computer network.

Meet the expert

Patrick Loner has certifications for MCSA, MCSE, MCITP, A+, Network+, Security+, and more. He has been working as a Microsoft Certified Trainer, network administrator, and network consultant for over ten years. He has over a decade of experience working with and teaching about Windows networks with client and server operating systems. He has guided many students toward Microsoft and CompTIA certifications. Most recently, he has worked as a freelance trainer and network consultant specializing in Windows Server 2008 and Microsoft Exchange 2007 and Exchange 2010 implementations, design, and upgrades. Patrick continues to branch out now working with and training on Windows Server 2012, Windows 8, Exchange 2013, and System Center Configuration Manager 2012.

Course outline

Module 9

Troubleshooting Methodology (12:30)
  • Introduction (00:08)
  • Introduction to Troubleshooting (01:43)
  • Identify the Issue (02:59)
  • Establish Theory of Probably Cause (02:03)
  • Create Action Plan (02:15)
  • Putting it all Together (03:11)
  • Summary (00:08)
Troubleshooting Tools (30:41)
  • Introduction (00:08)
  • Hardware Troubleshooting Tools (01:40)
  • Network Tool Kit (02:53)
  • Software Toolkits (02:30)
  • OS Troubleshooting Tools (02:31)
  • Demo: TCP/IP Troubleshooting Tools (20:49)
  • Summary (00:08)
Troubleshooting Network Issues (24:08)
  • Introduction (00:08)
  • Introduction to Wireless Issues (03:00)
  • Wireless Signal Issues (02:16)
  • Hardware and Configuration (02:15)
  • Wireless Security Issues (01:42)
  • Wired Connectivity Issues (04:31)
  • Fiber and Cable Issues (01:56)
  • Network Service Issues (05:20)
  • Security Issues (02:48)
  • Summary (00:08)