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CompTIA NET+ Cert 007 Update, Part 5 of 5: Network Troubleshooting

with expert Patrick Loner

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Course at a glance

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Release date 1/29/2019
Level Intermediate
Runtime 0h 36m
Closed captioning N/A
Transcript N/A
eBooks / courseware N/A
Hands-on labs N/A
Sample code N/A
Exams Included
Platform Internet Explorer Only

Enterprise Solutions

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Course description

This course is an update to the previous CompTIA Net+ body of knowledge focusing on the changes for the N10-007 Exam. The previous 17 part course covers material that should be reviewed or known before watching this course. This course covers the Network Troubleshooting Domain. it will discuss some of the changes as it relates to using tools, hardware and software to fix problems, troubleshoot wired and wireless connectivity as well as common service related issues.


CompTIA NET+ Cert, Part 01 through 17. This material covered the previous N10-005 and N10-006 exams, the bulk of which is still the foundation of CompTIA NET+, and should be known or reviewed before watching this course.

Learning Paths

This course will help you prepare for the following certification and exam:
CompTIA Net+ Certification
N10-006: CompTIA Net+ Certification

Meet the expert

Patrick Loner has certifications for MCSA, MCSE, MCITP, A+, Network+, Security+, and more. He has been working as a Microsoft Certified Trainer, network administrator, and network consultant for over ten years. He has over a decade of experience working with and teaching about Windows networks with client and server operating systems. He has guided many students toward Microsoft and CompTIA certifications. Most recently, he has worked as a freelance trainer and network consultant specializing in Windows Server 2008 and Microsoft Exchange 2007 and Exchange 2010 implementations, design, and upgrades. Patrick continues to branch out now working with and training on Windows Server 2012, Windows 8, Exchange 2013, and System Center Configuration Manager 2012.

Course outline

Network Troubleshooting and Tools

Network Troubleshooting and Tools Domain (08:22)
  • Introduction (00:22)
  • Network Tools Domain (03:04)
  • Wireless Troubleshooting (04:32)
  • Summary (00:22)
Troubleshooting Methodology (05:12)
  • Introduction (00:19)
  • Troubleshooting Methodology (01:45)
  • Identify the Problem (02:53)
  • Summary (00:14)
Appropriate Tools (04:43)
  • Introduction (00:31)
  • Appropriate Tools (02:10)
  • Hardware Tools (01:43)
  • Summary (00:19)
Connectivity and Performance Issues (06:51)
  • Introduction (00:16)
  • Wireless Connectivity and Performance (03:50)
  • Wireless Issues (02:24)
  • Summary (00:19)
Common Network Service Issues (11:32)
  • Introduction (00:16)
  • Network Service Issues (03:23)
  • Duplicate IP Address (01:58)
  • Untrusted SSL Certs (02:52)
  • Exhausted DHCP Scope (02:46)
  • Summary (00:14)