Frequently Asked Questions


Is LearnJavaNow training guaranteed?

Our training has a 100% money-back guarantee. We are so confident in our learning library that if you are not satisfied for any reason, contact us within 10 calendar days of your subscription start date and we will refund your money in full.


What is included with my subscription? What future releases will I get free?

Your subscription includes unlimited, 24/7 access to all LearnJavaNow training videos currently available (view library contents) PLUS you will get access to new videos for Java SE, Java EE, JSP, JSF, Spring, Hibernate and more java related technologies released within your subscription period for free.


How can the price be so low?

Today many developers are working with little or no budget...or not working at all. Now more than ever, training is critical. In response, the LearnJavaNow Library was created so that all developers can afford the top-notch training they need.


Can I add other technology libraries to my subscription?

Simply purchase the LearnJavaNow library and choose the additional libraries you would like to add to your subscription during checkout. Additional learning libraries can be easily purchased after you subscribe to LearnJavaNow. Simply log in to your training account and click the add libraries button or go directly to our add on page.


The additional library subscription(s) will automatically renew annually from the date of purchase. When you add another library, you lock in your renewal rate -- so even if the price increases during your access period, you are guaranteed to never pay more than your original subscription fee for renewal as long as you keep your account active.


Can I get sample code, online courseware or hands-on labs for my library?

Yes, all of these resources are optional add-ons for your learning library.


Sample Code is a valuable resource that allows you to try for yourself the examples and demonstrations presented by our instructors within the training videos. You may add sample code to your library for an additional $29.99 per year.


Online courseware and hands-on lab exercises supplement your learning as well as reinforcing key concepts and allowing you to practice your new skills with hands-on lab exercises. You may add online courseware and hands-on lab exercises to your library for an additional $69.99 per year.


If you would like to add sample code, online courseware and hands-on lab exercises to your library at the time of purchase, simply choose these options during checkout. You can also add one or more of these resources your library after purchase.


Access to your extra resources begins after purchase and continues through the remainder of your LearnNowJava library subscription period. Your subscription to these resources will automatically renew annually on the same schedule as your LearnJavaNow subscription.


Are the training videos downloadable?

No, the videos are streamed in real time via the Internet.


When does my subscription begin and end?

Access to your library begins on your library order date, lasts for the next 12 calendar months, and then automatically renews. If you add sample code, online courseware, hands-on lab exercises to your subscription at a later date, your subscription to these items will be concurrent with your LearnJavaNow video library subscription regardless of the purchase date of the resources. If you purchase multiple user licenses, all licenses begin and end at the same time.

Additional technology library purchases like LearnCloudNow, access begins on the purchase date of that specific library and lasts for the next 12 calendar months and than automatically renews.


How do I access my LearnJavaNow Library?

After placing your order, you will receive an email with all of your login information and instructions for accessing your learning. To ensure you receive this email, please add learnnowllc.com to your white list or approved senders list. If you do not receive an email, please contact us at info@learnnowonline.com.


Can I access the courses from multiple computers?

Each subscription grants you a single-user license for the course library. Each license includes two "unlocks" which will allow you to view the training from two different computers.


Can I order one LearnJavaNow Library with access for multiple users?

Yes, you can order our complete library for multiple users. When ordering, simply adjust the number of users during checkout. If you choose sample code, online courseware, hands-on lab exercises or additional technology libraries at checkout, all users will receive these resources.


Can I access the courses from my mobile device?

Yes, you can access most of the courses on an iPhone, iPad, Android Phone, and Android Tablet. Each user license allows the licensed user to view their courses on one personal mobile device.


Where do I go for Technical Support?

Visit the LearnNow support site. Most questions and issues can be resolved with the information found on this site. If not, you can create a ticket through the support site to request additional assistance from a LearnJavaNow support specialist.


How do I renew my access? What is the cost?

Your subscription (including sample code, online courseware, hands-on lab exercises or additional technology libraries if applicable) will automatically renew. When you purchase your LearnJavaNow Library, you lock in your renewal rate -- so even if the price increases during your access period, you are guaranteed to never pay more than your original subscription rate as long as you keep your account active. If your subscription lapses, you must pay the current subscription rate to reactivate your account.


Can my friends/coworkers use my LearnJavaNow Library?

Unless you purchase mulitiple user licenses, your library comes with a single-user license. This license is non-transferable and the learning can only be used by you. However, your friends and coworkers can purchase their own LearnJavaNow Library subscription at the same low price by visiting our Web site.


Are there any restrictions when accessing the content from outside North America?

There are no restrictions on international usage. As long as you meet the minimum system requirements below, you should not have any access or quality issues.


How do I cancel my subscription?

You may cancel your subscription at any time by notifying us in writing at info@learnnowonline.com. If you choose to cancel within the first 10 calendar days of your subscription, we will refund your money in full and access to your LearnJavaNow library will terminate immediately. If you wish to cancel your subscription after the first 10 days, please take note of the following:


Annual Subscription: Your annual fee will be stopped and you will retain access to your LearnJavaNow library for the remainder of your prepaid subscription period. You may cancel your annual subscription in writing up to (3) calendar days after your automatic renewal date and you will receive a full refund of the renewal subscription fee.